Shipping Policy
1. Shipping Methods & Carriers
We ship using trusted carriers such as Delhivery, Blue Dart, Ekart, Xpressbees, India Post and other Trusted courier partners.
2. Shipping Charges
Shipping costs are calculated at the checkout
3. Order Processing Time
All orders are processed within 1–2 business days. Custom or bulk orders may require additional time, which will be communicated via email/whatsapp.
4. Estimated Delivery Time
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Metro Cities: 2–4 business days
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Tier 2 & 3 Cities: 4–7 business days
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Remote Areas: 7–10 business days
Express delivery options are available for select locations.
5. Shipping Locations
We currently ship across India. For international orders, please contact us directly at sales@mswsports.com.
6. Order Tracking
Once your order is shipped, you’ll receive a tracking link via email or SMS/whatsapp. You can monitor your shipment in real-time.
7. Packaging & Handling
All orders are securely packed to prevent damage during transit. Fragile items like rackets, helmets, and fitness equipment receive extra cushioning.
8. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We’ll initiate a resolution or replacement as per our policy.
9. Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect addresses.
10. Bulk & Custom Orders
For team kits, customized gear, or bulk orders, shipping timelines may vary. Reach out to sales@mswsports.com for personalized assistance.